Customers List

Since 1999, founders and current partners of ROOTS Solutions have been pioneers in developing the VAS industry in the Middle-East and North Africa Region. Following is a summary of the work ROOTS’ team has accomplished:

1999 MEA : establishing, running and managing IVR platforms in Qatar, Kuwait and Bahrain for Call-Moyen-Orient Company under the respective names of Qatar-Call, Kuwait-Call and Bahrain-Call.

2002 Lebanon : establishing the first premium SMS HTTP connection with Lebanon’s two operator: Alfa and MTC-TOUCH.

2003 Syria : IVR and SMS platforms for Syrian Operators Syriatel and Areeba under the commercial name of Syria-Call

2003 Saudi Arabia : IVR Platform under the name of SAUDI-Call in KSA market for the only Saudi Operator present at time STC. The connection included 120 E1 lines and ran applications and promotions reaching a peak of 150,000 Calls per day. Biggest promotion of 36 Mercedes-Benz Cars during the holy month of Ramadan. 2004 – promotion of 7 Million Saudi Riyals – 2 Million USD in cash.

2004 Greece : establishing a SMS platform under the name of Greece-Call connected to Vodafone and Telestet operators.

2005 Egypt: integrating a complete solution for one of the First TV Interactive TV channels in the MEA (ETV – Entertainment TV). This operation included peaks of 50,000 SMS per day during promotions.

2006 Saudi Arabia : first introduction of the RMP® “ROOTS Messaging Platform” without Branding in the following companies: o Peacock Advertising: 58 SMPP connected shortcodes. 3 operators’ connections. A peak traffic of 120,000 SMS per day. Speed of outgoing Bulk SMS of 76 SMS/second. o SmartCall: 3 operators – 46 shortcodes. o StarCall: 3 Operators – 22 Shortcodes.

2007 Egypt: Running technically up to 11 at one time interactive fully-automated TV channels:

Name

Satellite

Frequency

Type & Notes

Religious

Al Rayah

NileSat

12206

Chatting TV (studio rental - Live programming)

Entertainment

HI TV

NileSat

12053

Chatting TV

MEGA TV

NileSat

12130

Chatting TV (live programming - 2 inhouse Studios)

Arab Woman TV

NileSat

12130

Chatting TV

WOW TV

NileSat

(Off-Air)

Chatting TV

News

Al Mustakillah

NileSat

10911

General

Zanoubia TV

Hotbird

(Off-Air)

General (live programming - 4 inhouse Studios)

SMS and Entertainment TV

Layali TV

NileSat

(Off-Air)

Chatting TV

Bint Il Halal

NileSat

(Off-Air)

Text TV

Rab3i TV

Noorsat

11662 V

Chatting TV

Tahani

NoorSat

11662 V

Text TV

Salwa

NoorSat

11662 V

Text TV

Afrah wa tahani

NoorSat

11662 V

Text TV

Primo

NoorSat

(Off-Air)

Text TV

Watani

NoorSat

11662 V

Text TV

Mesiar

NoorSat

(Off-Air)

Text TV



2008 Lebanon : Introduction of RMP® for end-customers. Operating under the name of COMEX. 6 SMPP operator connections. 48 HTTP VAS provider connections throughout the Arab World. Peaks of 250,000 SMS/day during the Final Vote of Star Academy MEA. 120,000 SMS during 8 hours in 2009/2010 New years Eve event organized on Regional Live show transmitted in 24 Arab Countries.

2009 KSA and Lebanon : Establishing Fully-owned operation in KSA and in Lebanon with 5 operators and 22 shortcodes, running promotions and news delivery services.


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